Terms & Conditions

This website is owned and operated by “S Rajiv Manufacturing Company”, an Indian partnership firm, or one of its affiliates or subsidiaries (collectively referred to herein, solely for ease of reference, as “Company”, “us”, “our” or “we” " studiorenn.com") whose registered office is at 705 Majestic Shopping Center,144, Girgaum Road, Mumbai - 400 004, India

These Terms & Conditions (“Terms”) set forth the legal terms and conditions governing (i) your use of the online and mobile website located at www.studiorenn.com (the “Website”), owned and operated by the said Company and (ii) the purchase of products from the Website (“Products”). Your use of the Website and associated services (“Services”), including your purchase of our Products from the Website, confirms your unconditional agreement to be bound by these Terms and your use is subject to your continued compliance with these Terms.

Use of your personal information submitted to or via the Website is governed by our Privacy Policy, which is located at https://www.studiorenn.com/privacy (“Privacy Policy”).

Access to the Website is permitted throughout its operation. The Company reserves the right to withdraw or discontinue the provision of services at any time without prior notice. The Company is not responsible in case of any failure to access all or part of the services for any reason whatsoever.

In using the Services provided by our website www.studiorenn.com you are deemed to have accepted the terms and conditions listed hereinbelow or as maybe amend or renew or revised from time to time, which is, for indefinite period and you understand and agree that you are bound by such terms and conditions till the time of your access to this website. Your continued access and use of www.studiorenn.com following the posting of any such changes will be deemed your acceptance of amended or revised terms.

The said Company reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by the said Company Limited. Any use of this website or its contents, including copying or storing it in whole or part without the permission of the said Company is prohibited.

1. Contract For Sale

The advertising of products on this site is an 'invitation to treat'. That means your order is an offer, not a contract of sale between you and the Company, so prices and stock availability won't be contractually confirmed until you receive the 'confirmation of order' email dispatched once credit card authorization has been confirmed and stock levels have been checked. These terms and conditions cannot be varied except by changes made by the Company on the site, which we may make from time to time. In particular, nothing said by any representative of the Company will operate as a variation to these terms and conditions or constitutes a legal representation on behalf of them.

If you are below 18 years of age, you are prohibited to use/purchase/contract from or with this website. Persons who are incompetent to contract within the meaning of the Indian Contract Act, 1872 are not eligible to use this website. Those who choose to access this website from outside India are responsible for compliance with local laws and to the extent local laws are applicable. In case any Indian states prohibit direct sale of merchandise from other Indian states and require special documentation to effect The said Company reserves the right to change these terms and conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights including copyright, in this website, are owned by the said Company Limited. Any use of this website or its contents, including copying or storing it in whole or part without the permission of the said Company is prohibited. such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order.

2. Product Availability

All Products displayed on the Website are offered for sale subject to availability. We will not be liable in case of the unavailability of any Products. Most of the products are not ready for delivery and they require a planned production time, which you will be informed should you express your interest for a specific Product. Details about the availability of our Products are provided after you express your interest via the website. However, errors may exist, such as in the case of simultaneous orders of the same Product by more than one customer. In case a Product is not available after you have expressed your interest, we will inform you by email or by telephone at the earliest, at which we will revert your payment and you will be invited to select – should you wish - another available Product on our Website as a substitution for the unavailable Product.

The information contained in this website and these Terms of Use is not a sales proposal but a call for information. No contract will be deemed to have been concluded as regards any of the products unless your order has expressly been accepted by the Company and be paid.

Furthermore, we reserve the right to change the Products offered for sale on the Website at any time and without notice.

3. Receipt Of Order

The Company must receive payment in full for your order before it can be accepted. Once your credit card has been authorized and stock is checked, the Company will send you an email receipt confirming your order. Please keep this receipt for your records. The Company reserves the right to refuse to supply to any person for whatever reason.

There may be certain orders that the said Company cannot accept, and therefore, we reserve the right, at our sole discretion, to refuse or cancel any order. Some reasons may include limitation mentioned herein above in clause 2 i.e. availability of product; errors in pricing or product Information. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

4. Shipping Policy

We understand that your privacy is important to you and we respect that. We ensure you that we maintain complete confidentiality of the details that you have shared with us and will not share it with any third party.

All Orders

  1. Products purchased via the Website may only be delivered to a physical street address. We will not process and/or deliver any order for which a post office box or APO/FOP address is provided.
  2. You acknowledge that we use a third-party courier or other tracked mailing service for the delivery of the Product.
  3. Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence.
  4. When you request a delivery to be made outside India, the Product may be subject to tax or customs duty over which we have no control, and you shall be solely responsible for paying such tax to the relevant entity or authority.
  5. We shall have no liability for any failure to deliver the Products to the extent that such failure is caused by a Force Majeure Event or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Products.

International Orders

  1. All international orders will be subject to shipping charges, taxes, customs, duties, and local taxes based upon the destination country and the item(s) ordered. The recipient of the shipment is the importer on record in the destination country and is responsible for all import fees. Applicable duties, taxes and fees will be collected at the time of checkout for your convenience. No additional fees will be due upon delivery. All other orders will be shipped fully insured via a trusted global carrier.
  2. If there are any local taxes beyond these, the buyer will be responsible to clear all dues.
5. Risk & Title

You will own the Product when we have received full payment for them and for any applicable delivery costs.

The risk in the Products and associated costs shall pass to you at the earliest of the Products coming into your physical possession or a person identified by you to accept the Products.

6. Charges And Payment

The Charges for the Products shall be the price specified on our Website (for Online Orders), or indicated to you by us (for Email/ WhatsApp).

It is possible that, despite our best efforts, some of the Products may be incorrectly priced, especially on our Website. We will normally check prices before accepting your Order so that, where the Products’ correct price at your Order date is less than our stated price at your Order date, we will charge the lower amount. If the Products’ correct price at your Order date is higher than the price stated to you, we will contact you for your instructions before we accept your Order. If we accept and process your Order where a pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mispricing, we may end the Terms & Conditions, refund you the full sums you have paid and require the return of any Products provided to you.

Prices for our Products are subject to change without notice.

Prices for some of the creations are given only after communication with the Company, by filling in a relevant special enquiry form on the Website/ enquiry over email or WhatsApp.

For international orders, import duties and your local taxes/ VAT are applied at checkout such that orders will be shipped duty & local taxes paid.

We accept payment for Orders by credit card and bank transfer only.

We may, by giving notice to you at any time up to ten (10) Business Days before delivery, increase the price of the Products to reflect any increase in the cost of the Products that is due to:

  1. any factor beyond our control (including foreign exchange fluctuations, increases in taxes and duties, and increases in materials costs);
  2. any request by you to change the delivery date;
  3. any request by you to change the design of a Commission Work;
  4. any delay caused by any of your instructions or your failure to give us adequate or accurate information or delivery instructions.

For Commissions, you must pay a deposit of 50% of the total Charges when you place your Order. The remaining 50% must be paid on delivery or collection or shipping of the Product.

For Products (other than Commissions), you shall pay the invoice in full and in cleared funds at the time of placing the Order.

Time for payment for the Products is of the essence and we shall not proceed with the processing of the Order or the delivery of the Products to you until all amounts payable to us by you are paid in full.

All amounts due under the Terms & Conditions shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

7. Cancellations And Refunds Policy

Online orders can be cancelled within 7 days of receiving the order confirmation. There may be some fee involved in reversing the charges of the payment, depending on the bank and country of payment, we will need to deduct those from the transfer amount.

Since all our pieces are made to order, all sales are final.

8. Intellectual Property Rights

The said Company reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this website (collectively content) are intended solely for personal and non-commercial use. You may download or copy the contents and other materials displayed on the website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents of the website or any related software. All software used on this website is the property of the said Company or its suppliers and they are protected by Indian and international copyright laws.

In relation to Commissions, it is your responsibility to ensure that you have all necessary licenses or ownership rights of Intellectual Property Rights in any materials provided to us or any requested designs made by you and you warrant to us that you have the right to use them for the purposes of supplying the Products.

We shall be entitled to claim authorship for and shall be the owner of Intellectual Property Rights created in the course of supplying the Products.

This clause 8 shall survive termination of the Terms & Conditions.

9. Data Protection

Detailed information on how your Personal Data is processed and your rights can be found in our Privacy Policy, the provisions of which shall apply to this Terms & Conditions.

10. Disclaimer

All products and the information displayed on www.studiorenn.com constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer.

No act or omission of the said Company prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter.

We have made every effort to display the colors and sizes of our products that appear on our website as accurately as possible but variations between the photograph of a Product and the actual Product may occur due to technical restrictions of color reproduction or photo quality on your computer or mobile device. Therefore, we cannot guarantee your computer’s monitor or mobile device will accurately display the true color or other specifics related to the Product you are purchasing.

Occasionally, there may be information on our Website contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders, if any information on the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

11. Customer Responsibility

You must ensure that the contact details that you provide in your Order and/or your account held at our Website are complete and accurate.

When creating your account through our Website, you shall be responsible for ensuring that your username and password are kept confidential and are not disclosed to a third party.

We shall have the right to suspend or disable your access to the account if we become aware or have reason to believe that a third party has gained access over your account, or we are of the opinion that you are in breach of these Conditions.

It is your responsibility to ensure that when you purchase Products, you are not breaching any local laws or rules applicable to you and that may apply in the designated place of delivery. Should a legal restriction or embargo apply in relation to the Products ordered by you (including where Products are delayed by customs or import restrictions in the country where you have requested delivery), we may not be able to deliver the Products to you and we will not be responsible for any loss, cost or damages as a result. In that case, you will still have to cover the Charges.

You warrant that the Products are for personal, and not commercial use.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

The Company cannot guarantee that the sale and delivery of its Products to your particular country or location is permissible, so please be aware of your own geographic import restrictions. This site and its contents will not constitute the basis for any contractual commitment between The Company and any prospective customer in any jurisdiction in which the solicitation of interest or the offering of or sale of products by The Company would contravene any applicable local, regional or national legislation. No prospective customer should seek to make any order through the site from jurisdictions in which it would be illegal for The Company to sell products.

12. Legal Governance

Your use of this site and any contract between you and The Company for the sale of products shall be governed by and shall be construed in accordance with the laws of India and shall be subject to the exclusive jurisdiction of the Courts of Mumbai. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provision.

13. Copyright And Other Rights

All materials including images, illustrations, designs, layout, photographs, written and other text or script that are part of this site are protected by copyright, trademark, trade dress and/or other intellectual property rights owned, controlled or licensed to The Company. The site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by The Company. The contents of the site and the site as a whole are intended solely for personal, non-commercial use. You may download or copy the contents and other downloadable materials displayed on the site for the sole purpose of placing an order with The Company or using the site as a shopping resource. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site, or any related software.

14. Limitation Of Liability

We take no responsibility for any loss or damage suffered as a result of our order online service or goods supplied using the same, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

Any product you buy from our website is completely at your discretion and you accept that you place the order only after thoroughly inquiring about the product and being completely acquainted about the product, its features, characteristics, usage etc. The said Company is not liable for any kind of damages or losses whatsoever suffered by the customers due to the use of the product. This is applicable for both domestic and international orders.

Nothing in this Terms & Conditions shall limit or exclude our liability for:

  1. death or personal injury cause by its negligence, or the negligence of its employees, agents or subcontractors;
  2. fraud or fraudulent misrepresentation; or
  3. breach of the terms implied by section 12 of the Sale of Goods Act 1979 or any other liability which cannot be limited or excluded by applicable law.

Subject to clause 14, we shall not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Terms & Conditions.

Subject to clause 14, our total liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Terms & Conditions shall be limited to and shall not be more than the total Charges paid under the Contract.

This clause 14 shall survive termination of the Terms & Conditions.

15. Force Majeure

We shall neither be in breach of the Terms & Conditions nor be liable for performance, or non-perform, any of its obligations under the Terms & Conditions if such delay or failure result from an event or circumstance that is beyond our reasonable control, including but not limited to, act of God, flood, drought, earthquake, or other natural disaster, global pandemics, civil disturbance, terrorist attack, war, riots, fire, strikes, governmental or parliamentary restrictions, prohibitions or enactments of any kind, import or export regulations, exchange control regulations or accident or non-availability/delay in transport.

16. General

Entire agreement.
The Terms & Conditions constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, proposals, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

A waiver of any right or remedy under the Terms & Conditions or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach of default. A failure or delay by you or us to exercise any right or remedy provided under the Terms & Conditions or by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other remedy.

If any provision or part-provision of the Terms & Conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Terms & Conditions.

Any notice given to a party under or in connection with the Terms & Conditions shall be in writing and shall be delivered by hand or by registered post or other next working day delivery service at its registered office (if a company) or its address last communicated to the other party (in any other case); AND sent by email at the last known email address. Our email address shall be [email protected]. Any notice or other communication shall be deemed to have been received: if delivered by hand, on signature of a delivery receipt or at the time the notice is left at the proper address; if sent by registered post or other next working day delivery service, at 9am on the second Business Day after posting or at the time recorded by the delivery service; or, if sent by email, at 9am on the next Business Day after transmission.

Third party rights.
Unless it expressly states otherwise, the Terms & Conditions does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Terms & Conditions.